FAQ

Safe and Relaxed
This winter the Totem is safe! In case of lockdown by the French government or closure of your country's border, Terminal Neige Totem will refund all types of stays, even non-refundable ones.

Concierge Dedicated
Are you looking for a sport-oriented activity such as alpine skiing, snowshoeing, rafting and hiking or tourist activities such as panoramic aerial tours around Mont Blanc? Or perhaps you are looking for well-being with moments of relaxation in the quiet Pure Altitude Spa? The concierge is ready to organize any type of activity in line with your passions.

Team Building
It is the ideal place to welcome your employees in a business friendly way. Many activities designed for team building that will increase the cohesion of the whole team, involved and stimulated in a positive creative spirit thanks to the multitude of cultural activities available in Flaine.

Ski Shop
Located in the heart of Terminal Neige, the ski shop is an essential element of every stay. Their experience will guide you in choosing the best equipment at the best price. They will also check, wax, sharpen or repair your skis in the atelier located right in the heart of the ski shop.

In the Middle of Everything
Terminal Neige Totem offers you the ideal place for a ski holiday in the mountains. As for skiing, you will be on the slopes with access to the Grandes Platières cable car. You will also be right in the center of Flaine to enjoy its restaurants, shops and works of art.

Ski Area
Flaine is a mountain resort perched between 1,600 meters and 2,500 meters, offers one of the best views of Mont Blanc and its ski area enjoys exceptional snow. Designed by the legendary French ski champion Emile Allais, the Flaine slopes are part of the Grand Massif, with its beautiful slopes and incredible landscape, it is undoubtedly a true paradise for ski enthusiasts. Designed for all levels of skiers, the area offers a variety of possibilities that will surprise you everytime; both you are a fan of alpine skiing, cross-country skiing, snowboarding, x-boarding and many other disciplines. Just the pleasure of skiing in a unique place in the mountains.

Read more our articles about Terminal Neige Totem

Discovering the Grand Massif

The Grand Massif, one of France’s largest ski areas with 265km of linked piste is relatively unknown to worldwide skiers. Sure, we know about Flaine, but that’s only one of the five very different resorts that provide a huge variety of terrain within little more than an hour’s drive of Geneva. What about Samoëns, Morillon, Sixt-Fer-à-Cheval e Les Carroz-d'Arâches? If your answer is no, we will take care of filling this gap. Let's begin.

Flaine

All of these resorts make superb bases for exploring the region. First, a local geography and history lesson: Flaine, is the original resort and still the capital of the Grand Massif. It was built in the 1960s in a natural bowl in the mountains here and the ski area was developed with the help of the great former world ski champion Emil Allais, who died aged 100 in 2012.

Its proximity to Mont Blanc means that Flaine and indeed the whole of the Grand Massif benefits from the ‘fridge’ effect surrounding the highest mountain in Western Europe. The skiing only goes up to 2500 mt but the resort’s snow record, even in the worst years like 2010-11 has been great.

The skiing here is in a big snowy bowl. It’s great for beginners, families with young children, and intermediates. A new gondola in the Aup de Veran sector gets rid of an old bottleneck and allows a much-improved flow of skiers around the bowl. But keen skiers will want to venture further afield. The Grands Vans chair takes you out of the bowl and into the rest of the Grand Massif.

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