The Ashbee Hotel Jobs

This position is ideal for an energetic candidate looking for a career in the Room Division. The candidate will benefit from the skills of the best professionals in the hospitality sector and have opportunities for professional development. Report to the Housekeeper and her assistants.

Main tasks and responsibilities:
• Responsible for the decor and cleaning of the property in compliance with company policies, standards and procedures;
• Under the direction of the Housekeeper, she takes care of the cleaning of rooms within the established times, respecting the LQA method and standard;
• Responsible for the good maintenance of the service offices and their supply of equipment (linen, bathroom amenities, cleaning utensils, detergents, etc.).
• Responsible for taking care of the personal property of guests within their environment;
• Responsible for taking care of company assets;
• Maintain professional relationships with customers, anticipating their needs, with the Housekeeper and colleagues.

Skills required:
• Communication skills: communicates clearly and appropriately with a positive effect on her role and activity.
• Emotional intelligence: she is attentive to the needs and emotions of the guests and colleagues, adapts her style to them. She is able to manage her emotions in difficult situations.
• Collaboration: is capable and willing to work as a team. Shares information and skills; actively seeks feedback.
• Results Oriented: Provides consistent and authentic high standards of service to anticipate the expectations of guests and colleagues. She has a proactive attitude. Knows how to recognize priorities and take responsibility for tasks.
• Flexibility: recognize when you need to use a different approach and offer solutions. She is eager to try and adopt new ways of doing. Think before you act.
• Global Perspective: Treat all others with respect, regardless of position, level and background.

It requires:
• Fluent Italian. Basic English level;
• Passion for service and ambition to grow professionally;
• Willingness to work on shifts, weekends and holidays.

The valet takes care of supporting the chambermaids in cleaning the rooms and common areas.

Main tasks and responsibilities:
It takes care of the cleaning of the rooms and common areas in support of the chambermaids, following the directives of the Housekeeper and company standards; he will have to support the laundry and will supply the offices with linen, amenities etc; he will also take care of cleaning the staff house and changing rooms.

Skills required:
Collaboration, effective communication, technical skills.

It requires:
• Previous experience in this role;
• Basic English level;
• Flexibility on work shifts and willingness to work on holidays;
• Attention to detail;

The Ashbee Hotel is looking for a Restaurant Manager for the 2021 summer season of this wonderful 5-star luxury property in one of the most prestigious areas of Italy, for the Michelin Starred St. George Restaurant by Heinz Beck.

The Restaurant Manager is responsible for overseeing the efficient management and profitability of the restaurant and outlets according to standards and procedures.
He/She must ensure the satisfaction of the guests by monitoring and verifying the dishes, the offer of drinks and the service.
He/She must have excellent relations with both guests and colleagues.
Relations with the F&B Manager must be constant every day.

Main tasks and responsibilities of Restaurant Manager:
• The Restaurant Manager must guarantee the happiness and satisfaction of guests by complying with company policies and service standards, keeping them at the highest levels;
• He/She must be able to align with the company philosophy by creating authentic and unique experiences for the guests;
• He/She shall accomplish the restaurant’s human resource objectives by orienting, training, planning, educating, advising and disciplining employees;
• He/She will be responsible for the restaurant and room service staff;
• He/She will work closely with the F&B Manager;
• He/She will be responsible for inventories;

Skills required
• Communication skills: communicate clearly and appropriately (both verbally and non-verbally), has a positive impact on role. Shares information across the company in a timely manner;
• Emotional intelligence: shows the ability to control and express one’s emotions and to manage interpersonal relationships. Use emotional skills to identify problems and solve them. Take on challenges voluntarily in a confident manner. Seek feedback on your performance to improve self-awareness;
• Collaboration: has a positive influence, provides assistance and shares information while showing respect. It is a model for working collaboratively. Shares successes and credits with the team;
• Determination of results: defines clear objectives and expectations; optimizes the allocation of human resources to offer an exceptional and consistent level of service to internal and external customers, anticipating and exceeding their expectations. Measure, report and communicate company results to the brigade on guest satisfaction, LQA standards and various food guides;

Qualification and professional experience:
• Excellent knowledge of Italian and English. A third language is preferred (Spanish, French or German);
• Professional experience for 3/4 years, preferably at an international level in the context of the same role in the hospitality sector in 5* L hotels and Michelin-starred restaurants;
• Consistent experience in managing all services (breakfast, lunch, dinner, room service, events & banquets);
• Certified as a professional sommelier and/or preferred study paths on gastronomy;
• Preferential evidence of self-development through specialized courses, conferences/workshops;
• Skills in using computer equipment;

The Ashbee Hotel is looking for a Sommelier for the 2021 summer season for this wonderful 5-star luxury property in one of the most prestigious areas of Italy, for the Michelin Starred St. George Restaurant by Heinz Beck.

Main tasks and responsibilities of Sommelier:
• He/She will have to help the Restaurant Manager to plan, organize, control and direct the work of the employees while guaranteeing the satisfaction of the guests;
• He/She should be responsible for the development and maintenance of all major standards together with the brigade;
• He/She must have a 5-star attitude, providing the best customer service by focusing on attention to detail;
• He/She must have a strong organization and communication skills both with guests and with colleagues;
• He/She must have the ability to manage a team effectively when needed;
• He/She must ensure that the brigade is adequately informed and trained at all times;
• He/She will have to work harmoniously and professionally with colleagues and managers;

Skills required
• Communication skills: communicate clearly and appropriately (both verbally and non-verbally), has a positive impact on the role. Shares information across the company in a timely manner;
• Emotional intelligence: shows the ability to control and express emotions and to manage interpersonal relationships. Use emotional skills to identify problems and solve them. Take on challenges voluntarily in a confident manner. Seek feedback on your performance to improve self-awareness;
• Collaboration: has a positive influence, provides assistance and shares information while showing respect. It is a model for working collaboratively. Shares successes and credits with the team;
• Determination of results: defines clear objectives and expectations and optimizes the allocation of human resources to offer an exceptional and consistent level of service to internal and external customers, anticipating and exceeding their expectations. Measure, report and communicate company results to the brigade on guest satisfaction, LQA standards and various food guides;

Qualification and professional experience:
• Excellent knowledge of Italian and English. A third language is preferred (Spanish, French or German);
• Professional experience for 3/4 years, preferably at an international level in the context of the same role in the hospitality sector in 5* L hotels and Michelin-starred restaurants;
• Consistent experience in managing all services (breakfast, lunch, dinner, room service, events & banquets);
• Certified as a professional sommelier and/or preferred study paths on gastronomy;
• Preferential evidence of self-development through specialized courses, conferences/workshops;
• Skills in using computer equipment;